Returns & Refunds
30-Day Glow Guarantee
If you are not satisfied with your results, return within 30 days of delivery for a full refund.
Return Condition
Items must be returned in original condition with original packaging.
How to Start a Return
Email drdropshippingcontact@gmail.com with your order number and reason. We will send return instructions within 1–2 business days.
Return Shipping Cost
Return shipping cost is covered by the customer.
International Returns
International customers are responsible for all return shipping costs including any customs fees.
Refund Timeline
Refunds are processed within 5–7 business days of receiving the returned item, back to the original payment method.
Damaged or Defective Items
Contact us within 7 days of delivery with a photo — we will send a replacement at no charge.
Exchanges
We do not offer direct exchanges. Return the item for a refund and place a new order.
Non-Refundable Items
Sale items and gift cards are non-refundable.