Returns & Refunds

30-Day Glow Guarantee

If you are not satisfied with your results, return within 30 days of delivery for a full refund.

Return Condition

Items must be returned in original condition with original packaging.

How to Start a Return

Email drdropshippingcontact@gmail.com with your order number and reason. We will send return instructions within 1–2 business days.

Return Shipping Cost

Return shipping cost is covered by the customer.

International Returns

International customers are responsible for all return shipping costs including any customs fees.

Refund Timeline

Refunds are processed within 5–7 business days of receiving the returned item, back to the original payment method.

Damaged or Defective Items

Contact us within 7 days of delivery with a photo — we will send a replacement at no charge.

Exchanges

We do not offer direct exchanges. Return the item for a refund and place a new order.

Non-Refundable Items

Sale items and gift cards are non-refundable.